FAQ

Frequently Asked Questions (FAQ)

Here is a list of frequently asked questions that will help clear things up!


Why does ProFusion Solar offer the 'no-cost' solar program?

Purchasing a solar system is not always an option for every house-hold's financial budget. The reason ProFusion Solar offers you the free solar program, is to give you the opportunity to enjoy the benefits of solar at an affordable rate.

Not sure how much it will cost? Click here for a free proposal.


What if I want to sell my house, but I'm in the 'no-cost' solar program?

The 'no-cost' solar program is 100% transferable to the new home owners. The new homeowner can take over the remaining term of the program, and reap the same benefits as you.

The best part about reselling your home is how much greater it is in value due to the return on investment of solar panels.


What are some advantages by choosing ProFusion Solar?

  • You do not need to purchase your solar  panels out-right.
  • 25-year warranty, 3rd party backed.
  • Free removal of solar panels if you decide to re-shingle your roof.
  • We focus on energy management which increases your ROI.
  • 24/7 monitoring system to ensure your panels are producing.

Do we have to remove snow or leaves?

No, we do enough of that on the ground already. The system is built for all seasons, meaning no day-to-day maintenance is required by you.


What is the cost of maintenance?

Our system comes with multiple warranties:

  • Solar Panels: 25 year performance warranty.
  • Micro-Inverters: 20 year performance warranty.
  • Racking System: 25 year manufacturer warranty.
  • 5-year labour warranty.

Can I replace the shingles on my roof after the solar panels have been installed?

Yes, but the panels need to be taken down first, and put back on after the shingles have been replaced. We offer a free removal of solar panels if you decide to re-shingle your roof. After installing the solar panels, it acts as a protective layer for your shingles, extending its overall lifespan.

Recommendation: If your shingles are near the end of their lifespan, it is recommended to have the shingles replaced before installing the solar panel system (we can help with this too!).


What is the Return on Investment (ROI)?

It is displayed on your proposal, which you will receive prior to making your installation decision. As all homes are unique, the majority on average show upwards of a 20% return on investment.


How long does it take to break even?

The time frame is different as the size of the solar panels we install vary house to house. Typically, the average home can take less than 8 years to break even on their investment.


What is the quality & price of your solar program?

At ProFusion, we only carry the highest grade of solar panels and inverters available in the market. As a result, we're able to offer longer warranties, promise better efficiencies over the course of the term, as well as provide full liability insurance on all of our products.

ProFusion receives factory-direct pricing on all our systems, there's no middle men involved; you're getting your products straight from the supplier when doing business with us. We stock inventory on all of our products and use our large purchasing power to receive huge volume discounts, which allows us to offer you the lowest price guaranteed for top quality systems. The exact price of your solar system will vary depending on its size. We will generate a customized and engineered solar report for your property, with an all-inclusive, no hidden extra fee pricing.


Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7.


How do I know that my solar panel system is working properly?

The solar panels include a free 24/7 monitoring system that allows you to see live how well your panels are doing. Not only that, but you can monitor your solar panels through a website as well as a mobile app. If your still unsure whether or not your getting the most out of your solar panels, do not worry we monitor your solar panels on a weekly basis


What if I decide to sell my house?

The contract is transferrable to the new owner. If your worried your solar panels might affect the selling of your home, your in for a big surprise. National Renewable Energy Lab says "Homes with solar panels sold 20% faster at 3-4% higher than their neighbors asking price".  Even if your house is running through our free solar program, the solar share program is 100% transferable to the new home owners.